'SoundScience &
our partners are committed to providing a
full suite of implementation
& support services for our customers'
|
Ben
Lawrence
Applications Engineer |
|
Tailored
Services & Support
SoundScience offers tailored implementation and support services
for each BarnOwl® site. Working with each customer, SoundScience
will discuss and plan an implementation that meets customers’
business needs to deliver the most cost effective solution.
Site Implementation
SoundScience provides a full suite of implementation services:
Site Design |
 |
To ensure
best acoustical results, the site design service considers
the local topography, noise sources and nearby residences
to determine the optimal number, location and network connectivity
of BarnOwl® units required to provide accurate
and effective noise measurements. |
Customisation |
 |
SoundScience,
as the developers of BarnOwl®, can customise the software to
specific customer needs. |
Installation |
 |
Installation
planning, BarnOwl® setup and network configuration are part
of a complete installation service offered. |
Training |
 |
In addition
to the full operations manual, SoundScience can provide training
for BarnOwl® users. |
Support |
 |
Technical
support for site implementations includes phone / email support
and the ability (where authorised) to remotely access a unit
to facilitate any diagnosis. |
NATA Calibration |
 |
SoundScience
can now organise for the whole measurement side of the BarnOwl®
system to be NATA calibrated as a non integrating sound level
meter. This provides certainty about the acoustical accuracy
of the hardware and software. |
Site operations
SoundScience can assist customers with the operational management
of BarnOwl®:
Service Reporting |
 |
SoundScience
offers a fully managed reporting service that includes remote
monitoring of BarnOwl® units; assessment of results; and production
of reports on a daily, weekly or monthly basis as required. |
QA Reviews |
 |
For
customers that prepare their own noise reports from BarnOwl®,
SoundScience can provide a regular QA review service to ensure
the published findings meet the standards required by the
local regulatory authority. |
|